Rethinking
how things
get done
AI & Automation
AI and automation aren't about cutting corners. They're about doing better work: faster, more consistently, and with fewer blockers.
We help ambitious organisations identify where time, money, and energy are being lost to repetition or inefficiency, and replace that with practical automation that delivers immediate value.
No buzzwords. No unproven tech. Just tools that reduce costs, free up teams, and scale what’s already working.
Where we can help:
Process automation
Cut manual admin by up to 60% through streamlined workflows for approvals, case management, reporting, and follow-up tasks. We map your processes, then automate the parts that slow you down.
Internal reporting and dashboards
Generate weekly and monthly reports automatically, pulling live data from CRMs, spreadsheets, or case tools. Faster decisions, fewer mistakes, and zero time spent formatting Excel.
Customer and stakeholder journeys
Triggered communication flows like onboarding, renewals, reminders, and surveys keep stakeholders engaged and informed without chasing. Personalised at scale, set up once, and easy to tweak.
Sales and outreach automation
AI-driven lead segmentation, outreach personalisation, and follow-up reminders reduce time to response and increase conversion. Clients typically see a 25 to 40% uplift in lead engagement.
Voice agents for customer service
Deploy intelligent voice assistants to handle common queries, route calls, capture information, and log outcomes. This reduces inbound call volumes by 30 to 50% and improves first-response times.
AI-assisted writing and summarisation
Use AI to draft reports, funding bids, proposals, or client updates. This reduces writing time by 50 to 70% while keeping your team in control of the final output.
System integration
Sync your key tools like CRMs, spreadsheets, email platforms, and forms so information updates once, not five times. This reduces duplication, delays, and human error.
Digital assistants and internal tools
Build secure, AI-powered assistants to help staff find policies, answer repeat questions, or log routine tasks. This cuts back on internal interruptions and improves onboarding.
What we deliver:
Clear automation opportunities mapped to ROI
Fully implemented systems, not shelfware
Transparent reporting on time saved, costs avoided, and performance gains
Low-maintenance tools you own and understand
Ideal for:
Operations and support teams buried in repeat tasks
Customer service teams struggling with call volume
Leaders looking to scale output without scaling payroll
Organisations tired of fragmented, manual processes
Let’s turn automation into a growth tool. We’ll help you identify where the friction is and replace it with systems that just work.